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FAQ2024-07-12T16:23:47+00:00

Need some help?

Please find some frequently asked questions below.

Are all the products in stock?2023-12-29T14:08:34+00:00

Some of the products are in stock and ready to ship, while the majority of products are made to order once an order has been placed. The majority of products are made to order to avoid unnecessary fabric waste and to promote sustainable fashion.

How can I pay for my order?2023-12-28T23:21:38+00:00

We accept payments online through Stripe.

How long does shipping take?2023-12-29T00:11:55+00:00
  • Regular shipping within Ireland takes approximately 2 to 3 working days.
  • Express shipping within Ireland takes approximately 1 to 2 working days.
How much does shipping cost?2024-12-02T01:49:18+00:00

Regular shipping within Ireland with An Post is €8 and Express shipping is €10.

 

Shipping charges to other countries is calculated upon checkout when the delivery address is entered.

Local Customs Charges and Taxes2023-12-29T00:18:03+00:00

Depending on the value of your order and the country that your order is being shipped to, you may or may not be charged import/customs duties by the destination country. These extra charges may be levied when the parcel reaches the recipient’s country.

Unfortunately we do not have any control over these customs and import duties, so we recommend that you contact your local customs office for more information.

What is your returns and exchanges policy?2023-12-31T17:59:44+00:00

Refunds are accepted for items that are for sale on our main shop page, subject to items being in the same condition as when sold.

 

We do not accept returns on bespoke, personalised items.

 

Just contact us within: 14 days of delivery

Ship items back to us within: 30 days of delivery

 

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

What postal service is used?2023-12-29T00:00:07+00:00

All of our products are sent using An Post. We offer both Regular and Express An Post services.

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